Icoffee - 2nd purchase of OPUS COFFEE MAKER, HEATING ELEMENT IS BAD, bed bath a&beyond cant help..My # is 951 746-****
The company mail box is full, wont let me leave any messages, bed bath and beyond said I have to contact the company....love the coffee maker, my daughter's is working great.....Ive purchased 2 of them ....very upset I cant get any response, , please contact me @951-746-****....
Thank you : my Email is ....dizzyhernandez @***.com
would appreciate a representative to contact me at their earliest convenience ... When a purchase is made in good faith you would expect the company to stand behind their product , we as consumer are left with so many options and a lot of different retail stores to shop at , I am disappointed at the service you provide and cannot recommend your product to other friends and family members.....
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
Icoffee Pros: Ease of use.
Icoffee Cons: Neglect of the company to contact consumer, No customer service.
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